Refund policy

No refunds. Exchanges or store credit only.

At Dae Dreamz Hair, we are committed to providing premium-quality hair extensions and exceptional customer service. If you're not completely satisfied with your purchase, we offer exchanges or store credit on eligible items.

Exchange Eligibility

• Requests must be made within 5 days of receiving your order.
• Hair must be in its original condition—unworn, unwashed, uncombed, uncut, and free of any alterations.
• Products must be returned in their original packaging exactly as received.
• Custom wigs and personalized orders are final sale and are not eligible for exchange or store credit.

Before returning any item, please contact our customer support team at hello@shopdaedreamzhair.com for return instructions.

Dae Dreamz Hair reserves the right to deny any exchange if the returned product does not meet our eligibility requirements.

Thank you for choosing Dae Dreamz Hair—where luxury meets confidence