Policy

ALL ORDERS ARE FINAL SALE. We do not offer returns, refunds or exchanges due to federal laws regarding health and sanitation.
All orders are processed Monday - Friday (excluding holidays).
When purchasing through Afterpay, Zip-Quad Pay, Klarna payment processing can take 3-5 business days
Please allow 2-3 business days for processing and to verify credit card authorization. (Not including payments made through Afterpay, Zip (quad pay), or Klarna.)
Shipping is 2-3 business days after payment has cleared.
Once the order is shipped you will receive a tracking number for your purchase. Please allow 24-48 hours to receive an update once you receive your tracking number.
We will only ship to addresses that match billing address.
All orders must be signed for at the time of delivery.
Once order has been placed we can not change the shipping address.
We are not responsible for unexpected delays due to carrier delays, holidays, & natural disasters.
We are not responsible for lost or stolen packages once your order has been shipped.
We currently do not ship internationally.
All other questions and concerns please email us at ino@daedreamhair.com
WE RESERVE THE RIGHT TO REFUSE ANY EXCHANGE.